Refund policy

Return & Refund Policy

At LUULÉ, we are committed to maintaining the highest standards of quality and care.

Return Eligibility
To be eligible for a return, items must:

• Be unused and unworn
•  Be in original packaging
• Have a return request submitted within 3 days of delivery

Items that do not meet these conditions are not eligible for return and may be denied.

Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method within 7–10 business days
Shipping costs are non-refundable.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at [contactluule@gmail.com] so we can resolve the issue promptly.

Contact
For all return inquiries, please contact:
[contactluule@gmail.com]

Thank you for supporting LUULÉ.